Terms of Service
1. Acceptance of Terms
By accessing or using Simvora ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. Simvora, Inc. reserves the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Description of Service
Simvora provides a personal finance planning platform that helps users track their finances, create budgets, set goals, and project future scenarios. The Service includes tools for financial visualization, Monte Carlo simulations, and AI-powered insights.
3. Important Financial Disclaimer
Simvora is NOT a registered investment adviser, broker-dealer, or financial planner.
The information provided through the Service is for educational and informational purposes only and should not be construed as personalized financial advice. All projections, scenarios, and AI-generated insights are hypothetical and do not guarantee future results.
You should always consult with a qualified financial advisor, tax professional, or other appropriate professional before making any financial decisions. Past performance does not guarantee future results, and all investments carry risk.
Simvora shall not be liable for any investment decisions or financial outcomes resulting from the use of the Service.
4. User Accounts
To access certain features of the Service, you must create an account. You agree to:
- Provide accurate and complete information during registration
- Maintain the security of your password and account
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
5. User Responsibilities
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service or servers
- Upload malicious code or content
- Share your account credentials with others
- Use automated systems to access the Service without permission
6. Subscription and Payments
Some features of the Service require a paid subscription. By subscribing, you agree to:
- Pay all applicable fees for your chosen plan
- Automatic renewal of your subscription unless cancelled
- Provide accurate billing information
All payments are processed securely through Stripe. We do not store your payment card details.
7. Refund and Cancellation Policy
We want you to be satisfied with your subscription. Our refund and cancellation policy is as follows:
Cancellation
- You may cancel your subscription at any time from your account settings
- Upon cancellation, you will retain access to premium features until the end of your current billing period
- No further charges will be made after cancellation
Refunds
- Within 14 days: If you are not satisfied with your subscription, you may request a full refund within 14 days of your initial purchase or renewal
- After 14 days: Refunds are provided on a case-by-case basis at our discretion
- Annual plans: Pro-rata refunds may be available for annual subscriptions cancelled within the first 30 days
How to Request a Refund
To request a refund, please contact us via the contact form ([email protected]) with your account email and reason for the refund request. We aim to process all refund requests within 5-10 business days.
Exceptions
Refunds will not be provided in cases of Terms of Service violations or account abuse.
8. Intellectual Property
All content, features, and functionality of the Service—including but not limited to text, graphics, logos, icons, images, audio, software, and code—are the exclusive property of Simvora, Inc. and are protected by international copyright, trademark, and other intellectual property laws.
9. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information as described therein.
10. Limitation of Liability
To the maximum extent permitted by law, Simvora, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or goodwill
- Financial losses resulting from decisions made using the Service
- Service interruptions or errors
- Unauthorized access to your account
11. Indemnification
You agree to indemnify and hold harmless Simvora, Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
12. Termination
We may terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
13. Governing Law
These Terms shall be governed by and construed in accordance with the applicable laws, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of competent jurisdiction.
14. Contact Us
If you have any questions about these Terms, please contact us at:
Simvora, Inc.
Legal: [email protected]
Or use our contact form.